Frequently Asked Questions
Everything you need to know about your Roark order and gear.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic orders via our online returns portal.
How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also track your status by logging into your Roark account.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments through Afterpay.
Are your products covered by a warranty?
Yes, we stand by the quality of our gear. Roark products are covered against manufacturing defects for one year from the date of purchase.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.